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Please reach out to us with any ideas you want to share to help us better serve you,. We are also always open to your creative ideas. Please reach out with any questions or interest for licensing opportunities with us!

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Our return and privacy policies follows Printful guidelines:

Please email us before sending in a return at: info @ ystgapparel .com (no spaces)

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

The return address of the product sent to you is set by default to the Printful facility.

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to the Printful facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed – Shipments that go unclaimed are returned to the Printful facility and you will be liable for the cost of a reshipment.

Printful does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of.

Please email us before sending in a return at: info @ ystgapparel .com (no spaces)

Customers residing in Brazil: We do not refund orders for buyer’s remorse. Customers residing in Brazil and regretting a purchase must contact Printful Customer Service and express their will to return the item within 7 consecutive days after receiving it, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer’s specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren’t suitable for return due to health protection or hygiene reasons,

therefore Printful reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

For more info on returns,  please read Printful FAQs: (link: https://help.printful.com/hc/en-us/sections/360004088720-returns)

Privacy Policy: Please follow this link for the full Printful privacy policy: https://www.printful.com/policies/privacy

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